Owners of the Samsung Galaxy S8 and S8 Plus have reported suddenly missing some of their text messages. During the past month, texts on those devices have gone undelivered, with users able to send messages but unable to receive them. This only impacts certain messages, however.
Because of this, users have complained about missing important texts relevant to their work and family.
The issue is affecting all top US carriers as well as carriers in Canada, Australia, France, and the UK. It appears there’s a problem with the SMS protocol.
Users say this problem persists on third-party messaging apps and Samsung’s stock software.